Common courtesy ... or, forget that, common sense would tell a person that if they bring in their vehicle to be washed around 4:30 p.m. and they are planning to *leave* and pick it up later they really ought to pay prior to leaving the premiss, yes? Clearly, this is not common knowledge, thus this post.
Once again this evening I was stuck at work waiting for one person to pay. I can't close my shift until everyone has paid. Doesn't matter if we close at 5 p.m. Doesn't matter if the manger/owner told me to close. I have to wait. This is not an issue if the person is on the property. If they're around we'll let them know we'd like them to pay so we can close. However, when said person has up and left... I am at their mercy. In this case I was waiting for 45 minutes. Totally not cool, folks. Totally not cool. I get that you have a life, but please keep in mine I have a life, too. A life that happens when I am not at work. A life you're keeping me from by leaving and running errands while I am stick at work waiting for you to arrive after we have already closed.
I realize most places of business do not have this problem. Most places offer a service that you cannot (at least legally) leave prior to paying for whatever services or goods they offer - for example a restaurant, grocery store or super store such as Target. Please keep in mind that when you find a place that you *can* leave... PAY BEFORE YOU LEAVE or else DON'T LEAVE.
Thank you very much.
We do have signs in place and when a person is getting their car detailed we make sure they are aware if they do not want to pay prior to seeing the finished product (totally understandable) to make sure they are back to pay and pick up *before* 5 p.m. So we are actively trying to fend this type of behavior off.
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